Policy
Our commitment to your privcay
In this privacy policy we explain how we collect, use, and protect your personal data.
Contact details
- Nederlandse Loterij
- 65687949
- Laan van Hoornwijck 55, 2289 DG Rijswijk
- alexandra@rockstart.com
What data do we process?
We process personal data when you use our services or when you provide this data to us directly. The data we may collect includes:
First and last name
Address details
Phone number
Email address
IP address
Internet browser and device type
We do not knowingly collect sensitive data or information from website visitors under 16 years of age without parental consent. We encourage parents to be involved in their children’s online activities to prevent data from being collected without permission. If you believe we have collected personal data from a minor without consent, please contact us so we can delete this information.
Why do we process data?
We process your personal data for the following purposes:
Processing your payment
Sending newsletters and/or promotional material
Contacting you when necessary to carry out our services
Informing you about changes to our services and products
Allowing you to create an account
Delivering goods and services to you
We do not make automated decisions that could have significant consequences for individuals. We do use computer systems and software to support our services.
How long do we store data?
We do not store your personal data longer than necessary. We apply a retention period of six months for the purposes described above.
Do we sell your data?
We do not sell your personal data to third parties. We only share data when necessary to fulfil our agreement with you or to comply with legal obligations. Any third parties that process your data on our behalf are bound by a data processing agreement to ensure the same level of security and confidentiality. We remain responsible for these processes.
Do we use cookies?
We use cookies and similar technologies. These are small text files stored in your browser when you first visit our website. We use functional, analytical, and tracking cookies to make the website work properly, remember your preferences, and optimise performance.
We also use third-party cookies, such as those from advertisers and social media platforms, to provide personalised content and ads. You were asked for consent when you first visited our website. If you wish to disable cookies, you can adjust your browser settings.
More information about our cookies can be found here.
Can I manage my personal data?
You have the right to access, correct, or delete your personal data. You can also withdraw your consent or object to our processing.
You may request that we transfer your data in a machine-readable format to you or another organisation. To verify your identity, we may ask you to provide a copy of your ID. Please ensure that the following details are blacked out to protect your privacy:
Photograph
MRZ (machine-readable zone)
Passport number
Citizen service number (BSN)
Send your request to the email address listed above. We will respond within four weeks.
If you wish to file a complaint, you can contact the Dutch Data Protection Authority via this link.
How do we secure your data?
We take the protection of your data seriously and implement appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unlawful alteration.
If you believe your data is not adequately secured or if you suspect misuse, please contact us.
